Why is building trust important in your client (and co-worker) relationships? Very simple. Clients who don’t trust you won’t come back. And repeat business is what creates a healthy income for you. So often, however…Read More
You know who your Inner Critic is, right? It’s the voice that points out all of your mistakes, and then beats you up about it. It’s the voice of a former teacher or parent who mistakenly thought that telling you how dumb/awful/stupid you are would somehow improve you and free you from screwing up forever.Read More
You’ve just gotten to the salon and you’re looking forward to your first client: someone you’ve known for years and really enjoy. You’re excited about today because next week you’ll be on vacation and you’re booked solid this week.
And then.Read More
Gossip. It’s everywhere and it’s an indulgence, right? Why is it so easy to get caught up in other people’s business?Read More